1. Our Services
Mondo Systems provides GoHighLevel implementation and technical services for marketing agencies and businesses.
Services may include:
- GoHighLevel CRM and pipeline setup
- Funnels and landing pages
- Workflow automation
- AI implementation
- Integrations
- Technical configuration
- GHL migration
- White-label fulfillment
- SaaS and snapshot setup
- Reporting and dashboards
- Ongoing technical support and optimization
Specific services, deliverables, timelines, and pricing may vary depending on the project or agreement.
2. Consultations
You may request a consultation through our website.
Submitting a consultation request does not create a client relationship or guarantee that Mondo Systems will provide services.
A consultation is intended to understand your requirements and determine whether our services are appropriate for your needs.
3. Service Agreements
Specific projects may be governed by a separate proposal, statement of work, service agreement, invoice, or other written agreement.
If a separate agreement conflicts with these Terms regarding a specific project, the project-specific agreement will control for that project.
4. Client Responsibilities
Clients are responsible for providing accurate information, appropriate account access, contact approvals, business information, and other materials reasonably necessary for us to perform the requested services.
Clients are also responsible for ensuring that their own marketing activities, customer communications, lead sources, and messaging practices comply with applicable laws and platform requirements.
5. GoHighLevel and Third-Party Platforms
Mondo Systems may configure or integrate third-party platforms, including GoHighLevel and related services.
Third-party platforms are controlled by their respective providers and may change their pricing, features, policies, availability, or technical requirements.
Mondo Systems does not control third-party platforms and cannot guarantee their continued availability, functionality, or performance.
6. SMS / Text Messaging Terms
Mondo Systems may use SMS/text messaging to communicate with individuals who have voluntarily provided consent to receive applicable messages.
By opting in to SMS communications from Mondo Systems, you acknowledge and agree that:
- You are providing consent to receive text messages from Mondo Systems for the purposes described at the point of opt-in.
- Message frequency varies depending on the purpose of the communication.
- Message and data rates may apply.
- Consent is not a condition of purchasing any goods or services.
- You may opt out at any time by replying STOP.
- You may request assistance by replying HELP.
- You may contact us directly with questions regarding SMS communications.
Mondo Systems will honor valid opt-out requests in accordance with applicable messaging requirements.
For support regarding SMS communications, contact [YOUR BUSINESS EMAIL].
7. SMS Consent Is Not Required to Use Our Website
You are not required to consent to receiving promotional SMS messages to submit a form, request a consultation, or otherwise use our website or services.
Where SMS consent is offered through a form, it will be presented separately from other required information.
8. Intellectual Property
Unless otherwise agreed in writing, the Mondo Systems website, branding, text, graphics, designs, code, and other original materials produced by Mondo Systems are owned by or licensed to Mondo Systems and may not be copied, reproduced, modified, distributed, or commercially exploited without permission.
Client-owned materials remain the property of the client or their respective owners.
9. Confidentiality
Where appropriate, Mondo Systems may receive confidential business, technical, marketing, customer, or operational information from clients.
We will use reasonable measures to protect confidential information and will use it only as reasonably necessary to provide the agreed services, subject to any applicable agreements and legal requirements.
10. Third-Party Services
Services may rely on third-party software, integrations, APIs, hosting providers, payment processors, communication providers, or other services.
Mondo Systems is not responsible for outages, policy changes, pricing changes, security incidents, interruptions, or other issues caused by third-party providers.
11. Payments
Unless otherwise specified in a written agreement, payment terms will be communicated before services begin.
Failure to make required payments may result in suspension or termination of services.
12. Cancellations and Refunds
Any cancellation or refund terms applicable to a particular service will be stated in the applicable proposal, invoice, service agreement, or relevant terms.
Unless otherwise stated in writing, payments for completed work are non-refundable.
13. No Guarantee of Specific Results
Mondo Systems provides technical implementation and optimization services.
We do not guarantee specific revenues, lead volume, conversion rates, advertising performance, sales results, or business outcomes.
Results depend on numerous factors outside our control, including the client's offer, market, traffic, sales process, advertising, content, pricing, and execution.
14. Disclaimer
Our website and services are provided on an "as is" and "as available" basis to the extent permitted by applicable law.
We make reasonable efforts to provide reliable services but do not guarantee that the website, software, integrations, or third-party services will always be uninterrupted, error-free, or available.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Mondo Systems will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services.
Any limitation of liability will be subject to applicable law and any separately written agreement between Mondo Systems and the client.
16. Prohibited Use
You agree not to use our website or services to:
- Violate applicable laws or regulations
- Send unsolicited or unauthorized communications
- Engage in spam or abusive messaging
- Collect personal information unlawfully
- Circumvent platform or carrier requirements
- Conduct fraudulent or deceptive activities
- Interfere with the security or operation of our website or services
17. Messaging Compliance
Clients using Mondo Systems' implementation services are responsible for providing lawful consent for their own marketing and messaging activities.
Mondo Systems may refuse to configure or support messaging campaigns that we reasonably believe violate applicable laws, carrier requirements, platform policies, or messaging standards.
A2P registration or platform approval does not constitute legal advice or guarantee that a client's messaging practices comply with every applicable law.
18. Privacy Policy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
19. Changes to These Terms
We may update these Terms from time to time.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Contact Us
Questions about these Terms may be directed to:
